Systems and Processes

The lifeblood of most organizations is the people. The systems and processes utilized by a company’s people are the lifeblood’s DNA.

Continually defined, highly organized, closely connected, and firmly bonded just like DNA. A system or process can be divided, such as a department, and continue to grow and reform. A program, piece, unit, mechanism, method, structure, device, methodology, vision, culture, framework, concept, model, and plan can change and adapt just as Darwin proved upon his Beagle.

The Difference Between a System and a Process:

• A system is a structured or organized group of parts, components, or processes that work together to achieve a specific goal or outcome.
• A process is a sequence of events, steps, or actions that are required in order to achieve a specific goal or outcome.

Although the definitions appear similar, a system is like the sea a ship is sailing on, and a process is the course set, or in other words, a system is an entire data flow chart, while a process is a singular stop along the flow. They are distinctly different, yet closely intertwined.

Processes for Business:

Processes in business are almost infinite. Just as a company adapts and changes to a new process, an event, whether internally or externally, occurs that provides evidence of even greater benefits or reduces cost utilizing a new process. Thus, when considering the benefits and costs of change of processes, one must always consider each individual component, step, or action. Most processes will center around “How”, “When”, and “Why” and can be split between essential and supportive classifications.

Essential processes involve critical activities specific to each individual business that satisfy their customers’ needs. They are the heart of the company that details how to pump revenue, cost, and value through the business. Commonly, a business will focus in on few essential processes that reflect their business and industry.

• Production and distribution processes (Manufacturing)
• Sales and marketing processes for revenue generation (Advertising and Sales)
• Customer service and fulfillment processes (Service and Hospitality)
• Research and Product Development processes (Innovation and Technology)
• Operational processes that guide personnel and management.